Explore How Privacy Policy Covers Wallet Records
Our Privacy Policy applies when you create an account, complete phone verification, sign in, contact support or use a payment route connected to the account. We may record the account name, contact details, verification result, device signals, login events and transaction references needed to match a
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request with the correct account. This can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, while the payment provider may retain its own records. We use these details to maintain account security, check wallet status and answer account questions, not to create unrelated
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customer profiles. You can ask what we hold, request a correction or ask about deletion through our support chat. Some records may need to remain for dispute handling or legal duties. Access and eligibility depends on local law, and our policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.